Post-launch support for the first 60 days is included in the engagement. If Amazon flags your ASIN for DG classification, category issues, or age-grading concerns, we respond within 24 hours with revised documentation and case strategy. You submit via your Seller Central account (Amazon responds better to direct seller communication), and we iterate until resolved. Most flags resolve within 1-3 submission cycles. The 60-day window covers all enforcement related to your launch, not just the first flag.

A: The core engagement includes:

✓ Comparative manufacturer assessment (2-3 suppliers)

✓ Documentation gap analysis and remediation guidance

✓ Marketplace-optimized SDS preparation ✓ Strategic positioning recommendations

✓ Comprehensive risk assessment report

✓ 60 days of post-launch support for compliance-related flags

NOT included (available separately):

✗ Ongoing monitoring beyond 60 days (VIP Protection Package)

✗ Major product reformulation requiring new manufacturer

✗ Account-level suspensions unrelated to this product

✗ Marketing/listing optimization strategy

Investment depends on product complexity and number of manufacturers being compared. Typical range is £995-1,495 for the full pre-launch assessment plus 60 days post-launch support. Schedule a 30-minute assessment call to discuss your specific product and get exact pricing.

7-10 business days from receipt of complete manufacturer documentation. Timeline begins once we have all required docs from each supplier you're evaluating and deposit payment is confirmed. We provide a detailed documentation checklist upon engagement so you know exactly what to request from manufacturers.

No one can guarantee Amazon's enforcement behavior - their systems are partially automated, partially human review, and sometimes arbitrary. What we DO guarantee: Strategic positioning that minimizes flag probability, and if flags occur within 60 days, we handle the response at no additional cost. Our pre-launch assessment typically reduces post-launch flag probability by 60-70% based on client outcomes.

We handle US, UK, and EU market compliance. Our Northern Ireland location means we can serve as both UK Responsible Person and EU Authorized Representative from a single address - a unique advantage under the Windsor Framework. Most clients start with one market (typically US or UK) and expand from there.

During initial review, we identify exactly what's missing and provide specific guidance on what to request, or what we can provide for you ourselves (e.g. Safety Data Sheets). If foundational documentation is completely absent (e.g., no FCC test reports when required), we can recommend testing labs and discuss timeline/cost for obtaining them. We don't proceed with assessment until core documentation exists - it would be wasting your money to assess incomplete packages.

No - the 60-day post-launch support handles compliance-related flags that occur during launch period. This covers most scenarios. The separate appeals service (Victor's team) is for account-level suspensions or issues unrelated to your product launch. Most Launch Assurance clients never need appeals because we prevented the issues proactively.